Warranty conditions

1. Warranty duration

For orders placed since 15/04/2017, Horses Home INB®, dass unsere hanit® warrants our hanit recycled plastic products to be free from defects in materials at the time of delivery and for 15 years thereafter.

The colouring is not part of the guarantee.

2. Application area

The guarantee is only valid in countries of the European Community.

3. Material properties

Bei hanit® Hanit recycled plastic products may vary in dimensions (up to 3 %) and colour. Due to production technology, the surfaces of recycled products may be structured and the profiles and finished parts may contain inclusions or blowholes.

4. Warranty conditions

Wenn unsere hanit® If our hanit plastic recycling products show material defects during the guarantee period when properly used and applied, we will replace the goods after inspection (replacement guarantee).

A prerequisite for our warranty service is that the products have been installed and used in accordance with these installation instructions and installation recommendations.

Any other reimbursement for transport costs, installation, reinstallation, consequential damage, dismantling or other costs are excluded from the warranty.

5. Processing of the warranty

For correct and prompt processing in the event of a warranty claim, please contact us in writing with the following attachments:

  • A copy of the invoice
  • Detailed description of the defect
  • Image material and/or samples of the defective product

6. Exclusion of the warranty

Excluded from the guarantee:

  • Defects that are due to normal wear and tear
  • Defects such as discoloration or expansion caused by climate and weather conditions.
  • Defects attributable to the conduct of the customer or third parties (improper use and assembly, modification to the product, use of third-party parts, improper transport, packaging and storage).
  • Reinforced posts with a warranty limited to 5 years

7. Court of competent jurisdiction

The place of jurisdiction is the registered office of the supplier. This guarantee applies in addition to our General Terms and Conditions. German law shall apply exclusively.

Minden, 15.04.2017

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